When it comes to shipping Truckload and LTL freight with a broker, not all brokers are created equal. Check out these 4 solid reasons why Route stands out from the competition.
1. We Provide Quick and Superior Service for Every Load
Quick response time is the first indicator of a high standard of customer service.
With the fast-paced environment of the logistics industry, it is important for freight brokers to provide quick responses to inquiries and assistance whenever the customer reaches out. Whether it be by phone or email, a customer service-focused broker will always make quick communication a priority.
2. Customized Web Portal for Tracking and Tracing
When it comes to shipping freight, transparency for every shipment matters. The Route Customer Portal is web portal designed to improve transparency and help you manage supply chain infrastructure. Track your shipments 24/7 on any device, engage with interactive freight maps for every load, and view data reports to maximize cost savings.
Plus, each portal can be customized for your tracking, tracing, and data reporting needs.
3. We Take Care of Our Carrier Partners
Everyday, we build relationships with carriers and treat our carrier partners with respect and professionalism. When our carriers are happy and taken care of, our shippers benefit from overall better service.
With over 700 reviews on Google and DAT and a 4.8 star rating from happy carriers, you can rest assured that you will receive the best possible service on every load.
4. We Are in it for the Long Haul
At Route, we place a high value on relationships and developing long-term partnerships with our shippers. Our sales reps take the time to get to know the shipper’s needs, pain points, and supply chain to build a relationship based on knowledge and trust.
We stand by our commitment to do whatever it takes to make sure that you and your customers are happy with our services. We are in it for the long haul.