When choosing a 3rd party logistics company, you probably want to know where your freight is throughout the shipping process. Your customers are expecting a timely delivery of their order, and meeting their expectations is imperative for the growth of your company.
A great 3PL can help to cut shipping costs, boost sales, and deliver your shipments in the quickest and most efficient way possible. However, not all 3PLs are the same.
Many 3PL companies stick to the traditional sales model, where the broker in charge of your shipments handles all aspects of the service. That means your broker must juggle all business development, lead nurturing, quoting, carrier sales, logistics coordinating, and sometimes even accounting on their own. All while keep you informed about where your shipment is.
With all of those duties for 1 role, are you certain your broker contact will be able to manage your shipments as their business grows?
Here at Route, we have a department of logistics coordinators whose sole job is to communicate with dispatchers and drivers. They monitor loads from the moment a carrier is booked to delivery, dealing with any issues.
Our coordinating team, along with our GPS tracking software, ensures that we will consistently be able to provide visibility whenever you need it. And our tracking efficiency will not suffer as we grow.
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Or if you would like to learn more about our services, check out our blog post: 5 Ways Route Will Help Your Business Succeed